CLAAS

How to deliver the best user experience to each customer?

The challenge

 

In its global business, CLAAS wants to offer a customer service in a language its clients understand and ensures they have a consistently excellent experience whatever their point of contact with the organization.

 

In order to provide the best customer service for each customer in the world, CLAAS had to find the right solution to localize efficiently its communication and documentation in many languages while guaranteeing data privacy.

Benefits

 

Benefits to use SYSTRAN

Multilingual communication with one voice

Real time translation

Protection of confidential information

Reduction in customer requests processing time

Integration into company IT system

Empowered aftersales team

Download the case study

Some fields are required

We respect your privacy, and will use this information only for contact purposes.