Exploit your TMs to boost NMT performance

Over decades, the translation industry has been proposing the use of “similar” translations in CAT tools, allowing human translators to visualize one or several matches retrieved from a translation memory (TM) when translating new documents. A translation memory (TM) is a database that stores segments of text and their corresponding translations. Segments can be sentences, paragraphs or sentence-like units (headings, titles, elements in a list, etc.). While the ideal situation is to find perfect matches, these are not always available. In such a case, translators resort to matches showing sufficient content in common with the document to be translated. These partial matches are then slightly “repaired” to achieve correct translations. 

The use of TM matches relies on the idea that repairing a given TM match requires less effort than producing a translation from scratch, thus leading to higher productivity and consistency rates. The following figure illustrates human translation via repairing a TM match. The English sentence How long does the flight last? is translated into French considering the TM match How long does a flu last?  Quelle est la durée d’une grippe?

Continue reading

10 Ways to Improve Your Translation Output

10 Ways to Improve Your Translation Output

As Globalization 4.0 rears its head and the convergence of Industry 4.0 and remote work become commonplace in the business ecosystem, translation is an increasingly important component of productivity, engagement, and communication.  

But how do you iron out the knots? You need to effectively communicate with team members, colleagues, and customers across physical and linguistic borders. Unfortunately, there’s a tiny road bump in the road— language. 

Translation engines allow you to seamlessly communicate across language barriers. But creating a well-oiled, hyper-engaging translation solution isn’t always easy. Obviously, the source of your engine is important. Modern Neural Machine Translation (NMT) uses intelligent neural networks to instantly contextualize, digest, and output translations in micro-seconds.  

Continue reading

Introducing SYSTRAN Model Studio: Improving Value for Businesses and LSPs

SYSTRAN Model Studio

SYSTRAN, the pioneer of neural machine translation solutions and technology, recently launched SYSTRAN Model Studio to help language experts build powerful and robust domain-specific translation models. By converging SYSTRAN’s world-class neural machine translation technologies with a global network of talented language and translation experts, SYSTRAN Model Studio unlocks higher translation quality and in-domain specialization for niche industries and businesses and allows LSPs to profit further from their data. 

Language experts, grow your business with SYSTRAN!

Continue reading

The Part Language Plays in Monitoring Activity and Maintaining Global Compliance

The Part Language Plays in Monitoring Activity and Maintaining Global Compliance

Fifty-seven percent of executives list risk and compliance as their two largest barriers to success, and a mere six percent of board members feel their company is adequately prepared to manage risk. In today’s hyper-complex risk landscape, compliance is the single greatest threat to productivity and liquidity.  

Even though noncompliance costs twice as much as building compliance frameworks, most organizations have difficulty integrating compliance into their day-to-day business model.  

It’s not easy. 

Continue reading

NMT Tech Enables Diversity and Inclusion Efforts

NMT tech enables diversity and inclusion efforts

Diversity & Inclusion (D&I) have quickly become staples of HR playbooks, yet organizations still struggle with how to fully integrate the practice across both people culture and enablement tools (technology).

The data supporting D&I practice is clear. Sales teams with the highest levels of racial diversity see 15x greater sales. Companies with diverse employee pools (across age, race, gender, culture, religion, etc.) see 2.3x higher bottom-line revenue.

Studies have shown that diverse teams are 87 percent better at decision-making — a largely intangible asset. In addition to being a moral imperative, D&I is a legitimate competitive advantage with echoing consequences and rewards across the business hierarchy. Although we’ve seen a focus in D&I HR strategies around hiring and leadership growth, businesses often fail to invest in technology frameworks that perpetuate D&I strategy internally, and as a customer engagement proposition.

Continue reading

Terminology & Neural Machine Translation: Our User Dictionary feature Explained!

Glossaries usually prove helpful to welcome a new colleague in your team, what if they were one of the best entry point to your domain for our models?

In various workplaces, a lot of knowledge is accumulated in lexicons, which uncover a wide variety of usages, from specifying specialized terms to introducing brand names and business concepts.

Based on more than 50 years of dedicated experience, our research team have presented at COLING 2020 the technique behind the User Dictionary feature, designed to polish machine translation and give it an appropriate flavor through words. This presentation has been recorded and is available here.

Continue reading

4 Ways SYSTRAN Provides Industry-Leading Turnaround Times

SYSTRAN provides industry-leading turnaround times

For many businesses, translation is a time-consuming, labor-intensive process. Human translators can take days to fully process, translate, and proof a few thousand words. Between sending jobs, communicating time frames and service prices, and receiving the actual translated document, businesses can spend several days waiting for a complete translation. 

SYSTRAN’s Neural Machine Translation (NMT) solution cuts that process down to seconds. Our OpenNMT-powered neural engine and hyper-scalable architecture can almost instantly process translation requests. For example, it can translate a double-spaced, one-page Word document in around one second. NMT frees up human translators from grunt work and allows them to tackle more impactful, growth-oriented business problems. 

Today, let’s discuss some of the features that allow us to provide those one-second, industry-leading turnaround times that facilitate nearly instant translations. 

Continue reading

The 6 Greatest NMT Breakthroughs

Over the past few years, Neural Machine Translation (NMT) has worked through many core restraints that hold it back from mainstream research and adoption across the translation space. In 2016, Google’s Neural Machine Translation system (GNMT) promised to bypass issues with computational requirements. Using low-precision arithmetic during inference computation and subdivision of common words, GNMT worked to increase throughput and accuracy for rare word computations. Today, GMNT is a core component of Google Translate.

The 6 Greatest NMT Breakthroughs
Continue reading

Why a Widgeted Approach to Website Globalization is the Best Way to Boost Your Message to the World

Your website is your business’s portal to the planet, right? Well, that depends. Can visitors access your content in their native language? If not, then you’re not really targeting the world, just one small portion of it.

Widgeted Approach to Website Globalization
Continue reading

Instant Translation Chat Support Tech Reduces Customer Effort, Lifting CSAT and NPS Scores

An Opinion on Why Organizations Need Multilingual Chat For Their CRM

Yes, ANOTHER article on CSAT and Net Promoter scoring as the preeminent models for gauging customer satisfaction and loyalty. Despite the enormous body of knowledge on these topics, customer experience leaders who are in tune with their audiences must continuously ask: What might my overall customer satisfaction measurement models be missing?

We would suggest that it’s something called Customer Effort Scoring.

CSAT, Customer Effort Score, Net Promoter Scores
Continue reading