Today’s customers expect a lot...
Faced with globalized markets and growing consumer expectations, you need to be able to deliver first-rate service to international customers and achieve top satisfaction scores. However, this isn’t as simple as it used to be. Today’s customers demand better results, nearly impossible response times and an overall improved experience. Meanwhile, you’re dealing with tighter budgets, expanding self-service ratios, and more service channels than ever before, from phone and email to Web and chat.
Enhance your service and support with SYSTRAN!
SYSTRAN solutions can easily integrate with any of your customer-support applications to provide all your customers with wide-ranging information for Web self-service in multiple languages. Additionally, these solutions can be quickly customized to translate domain-specific information or business objectives, making it usable for every industry.
Now you can...
- Reduce support costs by taking on more of your own support processes.
- Significantly drive down your translation costs.
- Ensure consistency concerning your brand or product names, as well as technical or trade-specific vocabulary across different translations.
- Translate customer voice and feedback (claims, surveys, posts, etc.) and be better equipped to provide meaningful insight.
- Benefit from easy integration into your issue-tracking systems or customer-support applications.